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Consumer Protection

Georgia's Consumer Protection Division enforces laws that protect you from unfair and deceptive acts and practices in consumer transactions. 

Contact Consumer Protection Division

If you have a consumer complaint, please contact our Consumer Protection Division. Phone representatives are available 8:30 a.m.-5 p.m. Monday-Thursday, and 8:30 a.m.-4 p.m. on Friday. You will be asked to submit your complaint in writing if the issue appears to be one in which we would consider taking action. 

Mail to:

Consumer Protection Division
2 Martin Luther King Jr. Dr.; Suite 356
Atlanta, GA 30334
United States

Other Questions

For all other questions for the Department of Law, contact the main office: (404) 656-3300

Latest Press Releases

Carr Announces Multistate Settlement with Johnson & Johnson and Ethicon, Georgia to Receive More Than $3.3M

ATLANTA, GA – Attorney General Chris Carr today announced a multistate settlement along with 40 states and the District of Columbia requiring Johnson & Johnson and its subsidiary Ethicon, Inc. to pay nearly $116.9 million for their deceptive marketing of transvaginal surgical mesh devices.


Execution Date Set for Ray Jefferson Cromartie

ATLANTA, GA – An execution date for Ray Jefferson Cromartie has been set for October 30, 2019. Attorney General Chris Carr offers the following information in the case against Cromartie for the 1994 murder of Richard Slysz. In addition to the murder of Mr. Slysz, Cromartie critically wounded Dan Wilson.

AG, GBI Announce Investigation of Former Board of Regents Member

Attorney General Chris Carr and the Georgia Bureau of Investigation today announced that a joint investigation of suspected racketeering and criminal attempt to commit theft by taking has warranted the arrest of Clarence Dean Alford, a former member of the Board of Regents representing Georgia’s 4th Congressional District. Alford has resigned from the Board of Regents, effective immediately. The Board of Regents is the body with the responsibility of overseeing the University System of Georgia. 

Carr Releases Cybersecurity Guide for Georgia Small Businesses, Non-Profits, Houses of Worship

ATLANTA, GA - Attorney General Chris Carr today announced the release of a brand new resource for Georgia small businesses, non-profit organizations and houses of worship. The release of Cybersecurity in Georgia coincides with National Cybersecurity Awareness Month in October.