Consumer Protection

Georgia's Consumer Protection Division enforces laws that protect you from unfair and deceptive acts and practices in consumer transactions. 

Contact Consumer Protection Division

If you have a consumer complaint, please contact our Consumer Protection Division. Phone representatives are available 8:30 a.m.-5 p.m. Monday-Thursday, and 8:30 a.m.-4 p.m. on Friday. You will be asked to submit your complaint in writing if the issue appears to be one in which we would consider taking action. 

Primary:
Toll Free Outside Metro:
Mail to:

Consumer Protection Division
2 Martin Luther King Jr. Dr.; Suite 356
Atlanta, GA 30334
United States

Other Questions

For all other questions for the Department of Law, contact the main office: (404) 656-3300

Latest Press Releases

Private Company Named “Federal Safety Compliance Center, Inc.” to Pay Restitution over Allegations of Illegal OSHA Poster Sales

Attorney General Chris Carr today announced that Federal Safety Compliance Center, Inc. (“FSCC”) and its owner, Samantha Cherry, have entered into a settlement to resolve allegations that it violated the Georgia Fair Business Practices Act through deceptive marketing and sales of Occupational Safety and Health Act (OSHA) workplace posters.

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Carr: Georgia Legal Food Frenzy Generates 1.7 Million Meals for Children in Need

Attorney General Chris Carr today announced that law firms and legal organizations across Georgia raised a record breaking 419,321 dollars and 17,617 pounds of food during the 8th Annual Georgia Legal Food Frenzy. This is the equivalent of 1.7 million meals for Georgia’s food banks and a 9.5 percent increase from last year.

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Carr Warns Consumers about Timeshare Resale Scam

Attorney General Chris Carr is advising consumers that his office’s Consumer Protection Division (CPD) has received numerous complaints alleging that a company calling itself “Accelerated Sales & Marketing” is posing as a Georgia-based timeshare reseller in order to trick consumers into paying steep up-front fees for timeshare resales that never happen.

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Carr, 42-State Coalition Urge FCC to Take Action Against Robocalls, Caller ID Spoofing

Attorney General Chris Carr recently joined a coalition of 42 attorneys general in urging the Federal Communications Commission (FCC) to adopt rules that aim to stop the proliferation of illegal robocalls and spoofing.

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Human Trafficking Section Chief

The Georgia Department of Law is seeking a Human Trafficking Section Chief to drive development and implementation of the Attorney General's new Human Trafficking Section.