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Consumer Protection

Georgia's Consumer Protection Division enforces laws that protect you from unfair and deceptive acts and practices in consumer transactions. 

Contact Consumer Protection Division

If you have a consumer complaint, please contact our Consumer Protection Division. Phone representatives are available 8:30 a.m.-5 p.m. Monday-Thursday, and 8:30 a.m.-4 p.m. on Friday. You will be asked to submit your complaint in writing if the issue appears to be one in which we would consider taking action. 

Mail to:

Consumer Protection Division
2 Martin Luther King Jr. Dr.; Suite 356
Atlanta, GA 30334
United States

Other Questions

For all other questions for the Department of Law, contact the main office: (404) 458-3600

Latest Press Releases

Attorney General Carr joins 49 Attorneys General in Condemning Attack on the U.S. Capitol

ATLANTA, GA - Attorney General Chris Carr today joined a bipartisan coalition of 50 states, territories, and the District of Columbia, in sending a letter to Acting U.S. Attorney General Jeffrey A. Rosen condemning the Jan. 6 riot at the U.S. Capitol and stating such actions cannot be allowed to go unchecked.

Carr Recognizes National Human Trafficking Awareness Month, Provides Update on Work of the Human Trafficking Unit and Georgia Efforts

ATLANTA – Attorney General Chris Carr is joining a group of federal, state and local government agencies and advocacy organizations in recognizing National Human Trafficking Awareness Month during January.

“Our office takes this crime and our role in protecting the vulnerable from this scourge very seriously,” said Attorney General Chris Carr. “Our Human Trafficking Unit works tirelessly to rescue victims and bring criminals to justice. I want to commend them for the job that they do and highlight their recent activities. We also want to acknowledge the invaluable support and partnerships with the Governor and First Lady Kemp and the Georgia General Assembly.”

Attorney General Carr, Bipartisan AGs Push FDA to Examine Progress in Opioid Fight

ATLANTA, GA - Attorney General Chris Carr joined a broad coalition of 48 attorneys general in pushing federal regulators to examine recent progress in their fight against opioid abuse.

The bipartisan coalition, led by West Virginia Attorney General Patrick Morrisey and New Mexico Attorney General Hector Balderas, specifically seeks a progress report regarding recent steps taken by the U.S. Food and Drug Administration to combat the opioid crisis, given the new authorities Congress granted the agency in 2018.

Locksmith Company to Pay Over $250,000 in Penalties and Consumer Restitution

ATLANTA, GA – Attorney General Chris Carr today announced that locksmith company King David Business Services, LLC and its owner, Asher Uziel, (collectively “King David”), have entered into a settlement requiring them to pay $250,000 in civil penalties plus restitution to consumers who complained to the Attorney General, to resolve allegations that the company engaged in unfair and deceptive practices by, among other things, misrepresenting themselves as local businesses, misrepresenting their prices and misrepresenting the time within which the company would arrive to perform requested locksmith services.