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Consumer Protection

Georgia's Consumer Protection Division enforces laws that protect you from unfair and deceptive acts and practices in consumer transactions. 

Contact Consumer Protection Division

If you have a consumer complaint, please contact our Consumer Protection Division. Phone representatives are available 8:30 a.m.-5 p.m. Monday-Thursday, and 8:30 a.m.-4 p.m. on Friday. You will be asked to submit your complaint in writing if the issue appears to be one in which we would consider taking action. 

Mail to:

Consumer Protection Division
2 Martin Luther King Jr. Dr.; Suite 356
Atlanta, GA 30334

Other Questions

For all other questions for the Department of Law, contact the main office: (404) 458-3600

Latest Press Releases

Carr Joins Gov. Kemp for Signing of Bill to Protect Citizens with Preexisting Conditions, Ensure Positive Health Care Outcomes

ATLANTA, GA – Attorney General Chris Carr today joined Governor Brian P. Kemp as he signed House Bill 509. HB 509 will preserve protections of preexisting medical conditions for Georgians and ensure they are provided health care opportunities without limitation or exclusion. State Representative Houston Gaines, who sponsored the bill in the Georgia House, and representatives from the Department of Insurance also joined Attorney General Carr and Governor Kemp.

Carr Recognizes Older Americans Month

ATLANTA, GA – In recognition of Older Americans Month, Attorney General Chris Carr is encouraging older consumers to protect themselves from fraudsters by becoming familiar with common scams and scam tactics. 

Prosecution Division Indicts Former Board of Regents Member

ATLANTA, GA – The Office of the Attorney General today announced that the Prosecution Division has indicted Clarence Dean Alford, a former member of the Board of Regents representing Georgia’s 4th Congressional District, for Racketeering (1 count), Criminal Attempt (1 count), Computer Forgery (1 count) and Forgery in the Second Degree (5 counts).The Rockdale County Superior Court returned the indictment on May 3, 2021.

SCAM ALERT: Carr Warns of Fake Calls from Scammers Posing as Attorney General’s Office

ATLANTA, GA – Attorney General Chris Carr is warning the public about a scam where con artists pose as government officials in an attempt to add credibility to their schemes. Specifically, we are aware that a robocall is making the rounds saying the Attorney General’s office is calling about “your case” and instructing the recipient to press “1” to avoid negative consequences.