Stay up-to-date on our press releases and consumer alerts.

Consumer Protection

Georgia's Consumer Protection Division enforces laws that protect you from unfair and deceptive acts and practices in consumer transactions. 

Contact Consumer Protection Division

If you have a consumer complaint, please contact our Consumer Protection Division. Phone representatives are available 8:30 a.m.-5 p.m. Monday-Thursday, and 8:30 a.m.-4 p.m. on Friday. You will be asked to submit your complaint in writing if the issue appears to be one in which we would consider taking action. 

Mail to:

Consumer Protection Division
2 Martin Luther King Jr. Dr.; Suite 356
Atlanta, GA 30334
United States

Other Questions

For all other questions for the Department of Law, contact the main office: (404) 656-3300

Latest Press Releases

Carr Condemns Hoarding Medical Equipment, Urges Personnel to Contact CPD with Issues

ATLANTA, GA - Attorney General Chris Carr is imploring Georgia businesses and consumers to refrain from hoarding masks and other personal protective equipment that are urgently needed in hospitals. This equipment is critical to protecting front-line health care workers as they treat those who are or may have been infected with the novel coronavirus. The equipment is also essential to prevent health care workers from passing the virus on to other patients in the hospital, many of whom are at high risk due to poor health. The Attorney General’s Office is also warning suppliers and businesses that if they attempt to unlawfully raise prices of necessary medical supply equipment, they may be accountable under Georgia’s Price Gouging Statute. 

Carr Partners with Business Community to Combat Price Gouging and Scams

ATLANTA, GA – Attorney General Chris Carr is stepping up the fight to rid the marketplace of price gougers and scammers by partnering with members of the Georgia and national business communities, including the following entities: Amazon, eBay, Walmart, Facebook, Chevron, Publix, the Georgia Association of Convenience Stores, the Georgia Retailers, the Georgia Food Industry Association and the Better Business Bureau.

SCAM ALERT: Carr Warns Georgians about Misinformation Campaigns Designed to Steal, Deceive and Disrupt

ATLANTA, GA – Attorney General Chris Carr is encouraging Georgians to remain vigilant and only rely on trusted sources when it comes to information concerning COVID-19.  Various scams already have been discovered that are designed solely to deceive and disrupt local, state and federal responses to the pandemic. Scammers continue to monitor the headlines looking for ways to steal money and/or personally identifiable information from Americans.

Carr Warns Consumers About Coronavirus Scams, Fake Cures, Door-to-Door and Drive-By Testing and Misinformation

ATLANTA, GA – Attorney General Chris Carr is warning consumers about ads, promotions and websites that claim their products can treat, prevent or cure the Coronavirus/COVID-19. Additionally, Carr is helping reinforce The White House National Security Council’s message about misinformation concerning a national lockdown or quarantine and helping reinforce local law enforcement warnings to consumers about door-to-door and drive-by testing solicitations.