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Consumer Protection

Georgia's Consumer Protection Division enforces laws that protect you from unfair and deceptive acts and practices in consumer transactions. 

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Contact Consumer Protection Division

If you have a consumer complaint, please contact our Consumer Protection Division. Phone representatives are available 8:30 a.m.-5 p.m. Monday-Thursday, and 8:30 a.m.-4 p.m. on Friday. You will be asked to submit your complaint in writing if the issue appears to be one in which we would consider taking action. 

Primary:
(404) 651-8600
Toll Free Outside Metro:
(800) 869-1123
Online complaint form
Consumer Protection Division Website
Mail to:

Consumer Protection Division
2 Martin Luther King Jr. Dr.; Suite 356
Atlanta, GA 30334

Other Questions

For all other questions for the Department of Law, contact the main office: (404) 458-3600

Latest Press Releases

Carr Provides Statement on National Police Week

ATLANTA, GA - Attorney General Chris Carr today provided the following statement in recognition of National Police Week.

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Carr: Kemp Declares State of Emergency due to Colonial Pipeline Cyber Incident,  Invokes Price Gouging Statute

ATLANTA, GA – On May 10, 2021, Governor Brian P. Kemp declared a  Download this pdf file. State of Emergency  as a result of the petroleum shortage from the May 7, 2021 cyber-attack on the Colonial Pipeline. The State of Emergency will remain in effect through 11:59 p.m. on May 15, 2021. When Gov. Kemp declared this State of Emergency, Georgia’s price gouging statutes were activated. 

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Carr Joins Gov. Kemp for Signing of Bill to Protect Citizens with Preexisting Conditions, Ensure Positive Health Care Outcomes

ATLANTA, GA – Attorney General Chris Carr today joined Governor Brian P. Kemp as he signed House Bill 509. HB 509 will preserve protections of preexisting medical conditions for Georgians and ensure they are provided health care opportunities without limitation or exclusion. State Representative Houston Gaines, who sponsored the bill in the Georgia House, and representatives from the Department of Insurance also joined Attorney General Carr and Governor Kemp.

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Prosecution Division Indicts Former Board of Regents Member

ATLANTA, GA – The Office of the Attorney General today announced that the Prosecution Division has indicted Clarence Dean Alford, a former member of the Board of Regents representing Georgia’s 4th Congressional District, for Racketeering (1 count), Criminal Attempt (1 count), Computer Forgery (1 count) and Forgery in the Second Degree (5 counts).The Rockdale County Superior Court returned the indictment on May 3, 2021.

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