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Consumer Protection

Georgia's Consumer Protection Division enforces laws that protect you from unfair and deceptive acts and practices in consumer transactions. 

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Contact Consumer Protection Division

If you have a consumer complaint, please contact our Consumer Protection Division. Phone representatives are available 8:30 a.m.-5 p.m. Monday-Thursday, and 8:30 a.m.-4 p.m. on Friday. You will be asked to submit your complaint in writing if the issue appears to be one in which we would consider taking action. 

Primary:
(404) 651-8600
Toll Free Outside Metro:
(800) 869-1123
Online complaint form
Consumer Protection Division Website
Mail to:

Consumer Protection Division
2 Martin Luther King Jr. Dr.; Suite 356
Atlanta, GA 30334

Other Questions

For all other questions for the Department of Law, contact the main office: (404) 458-3600

Latest Press Releases

Carr, U.S. Marshals Service and Locals Partner in Operation Not Forgotten 2021, Recover 20 Endangered Missing Children

ATLANTA, GA – The Office of the Attorney General recently partnered with the U.S. Marshals Service’s (USMS) Missing Child Unit and Southeast Regional Fugitive Task Force* (SERFTF), the National Center for Missing and Exploited Children (NCMEC), and Georgia state and local agencies for a two-week operation in May. Operation Not Forgotten 2021 was designed to recover endangered missing children in the metro Atlanta area. The group, led by the U.S. Marshals Service’s SERFTF, recovered 20 children, 16 of which were suspected victims of sex trafficking. 

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Carr Urges Congress to Restore Hyde Amendment to Prohibit Taxpayer Funding of Abortions

ATLANTA, GA – Attorney General Chris Carr and 21 other state attorneys general wrote to congressional leaders on Monday urging Congress to maintain the Hyde Amendment in the 2022 budget. The amendment, which prohibits the use of federal funds for abortions, was conspicuously removed by the Biden Administration despite its inclusion in federal budgets for the last forty-five years.

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Carr: Human Trafficking Prosecution Unit Indicts Defendant on Human Trafficking Charges in DeKalb

ATLANTA, GA – Attorney General Chris Carr today announced that the office’s Human Trafficking Prosecution Unit has indicted Terry Florence in DeKalb County Superior Court for three counts of Trafficking a Person for Sexual Servitude.

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Carr, 13-State Coalition Secure First Victory in Blocking the Biden Administration’s Nationwide Moratorium on Oil and Gas Leases and Drilling Permits

ATLANTA, GA – Yesterday, Judge Terry Doughty in the U.S. District Court for the Western District of Louisiana issued a nationwide preliminary injunction against President Biden’s ban on oil and gas leases on federal lands. Attorney General Chris Carr joined 12 other state attorneys general in filing suit to block the Biden Administration's violation of the Outer Continental Shelf Lands Act (OCSLA) and the Mineral Leasing Act (MLA), and the coalition is citing yesterday’s action as a major victory.

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