Stay up-to-date on our press releases and consumer alerts.

Consumer Protection

Georgia's Consumer Protection Division enforces laws that protect you from unfair and deceptive acts and practices in consumer transactions. 

Contact Consumer Protection Division

If you have a consumer complaint, please contact our Consumer Protection Division. Phone representatives are available 8:30 a.m.-5 p.m. Monday-Thursday, and 8:30 a.m.-4 p.m. on Friday. You will be asked to submit your complaint in writing if the issue appears to be one in which we would consider taking action. 

Mail to:

Consumer Protection Division
2 Martin Luther King Jr. Dr.; Suite 356
Atlanta, GA 30334
United States

Other Questions

For all other questions for the Department of Law, contact the main office: (404) 656-3300

Latest Press Releases

Carr: The Home Depot and States Agree on Settlement Regarding Data Breach

ATLANTA, GA – Attorney General Chris Carr, along with the attorneys general of 45 other states and the District of Columbia, have agreed to a $17.5 million-dollar settlement with Georgia-based retailer, The Home Depot. The settlement resolves a multistate investigation of a 2014 data breach involving the payment card information of approximately 40 million Home Depot consumers nationwide. The State of Georgia will collect $356,366.24 through this settlement.

Consumer Alert: Don’t Fall for a Utility Scam

ATLANTA, GA – This week is Utility Scam Awareness Week, and Attorney General Chris Carr is warning consumers and businesses that scammers are exploiting the fact that utilities are essential services to con people out of their money. Fraudsters will call or come to your home or business claiming that your account is past due and threaten to shut off your service unless you pay immediately – typically via a prepaid card, gift card or wire transfer.

Carr Announces Launch of Revamped Consumer Website

ATLANTA, GA – Attorney General Chris Carr today announced that the office’s Consumer Protection Division has launched a revamped website at www.consumer.ga.gov.

Consumer Alert: Georgia Residency Requirements for Voting in a Runoff

ATLANTA, GA – Attorney General Chris Carr is providing the following information to educate voters about their rights and responsibilities under Georgia law. Based on federal law governing elections with federal candidates, Georgia voters have until December 7, 2020, to register to vote for the January 5, 2021, runoff. The qualifications to be a registered voter in Georgia are set out in Section I of Article II of the Georgia Constitution and in O.C.G.A. § 21‑2‑216. The rules for county registrars to determine whether an applicant is a resident of the State of Georgia and the county where registration is sought are set forth at O.C.G.A. § 21‑2‑217.