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Consumer Protection

Georgia's Consumer Protection Division enforces laws that protect you from unfair and deceptive acts and practices in consumer transactions. 

Contact Consumer Protection Division

If you have a consumer complaint, please contact our Consumer Protection Division. Phone representatives are available 8:30 a.m.-5 p.m. Monday-Thursday, and 8:30 a.m.-4 p.m. on Friday. You will be asked to submit your complaint in writing if the issue appears to be one in which we would consider taking action. 

Mail to:

Consumer Protection Division
2 Martin Luther King Jr. Dr.; Suite 356
Atlanta, GA 30334
United States

Other Questions

For all other questions for the Department of Law, contact the main office: (404) 458-3600

Latest Press Releases

CONSUMER ALERT: Carr Warns Tech Support Scams are on the Rise

ATLANTA, GA – With so many people relying on the internet for teleworking and online learning, scammers are doubling down on tech support scams in an effort to steal people’s personal and financial information.

Carr Supports Introduction of Bill to Protect Citizens with Preexisting Conditions, Ensure Positive Healthcare Outcomes

ATLANTA, GA – Attorney General Chris Carr today commended the introduction of Georgia House Bill 509, sponsored by State Representative Houston Gaines and co-sponsored by Representatives Trey Kelley, Sharon Cooper, Marcus Wiedower, Eddie Lumsden and Mark Newton. HB 509 aims to preserve protections of preexisting medical conditions for Georgians and ensure they are provided healthcare opportunities without limitation or exclusion should the U.S. Supreme Court decide that those protections in the Affordable Care Act are unconstitutional. Please see a full statement from the Attorney General below:

Carr Joins 18-State Coalition Urging the Biden Administration to Arrest and Remove Unlawful Immigrants Convicted of Sex Crimes

This week, Attorney General Chris Carr joined a coalition of 18 state attorneys general in urging President Biden, Department of Homeland Security Secretary Mayorkas and Immigration and Customs Enforcement (ICE) Acting Director Johnson to reverse the Biden Administration’s last-minute cancellation of Operation Talon. Operation Talon is a nationwide ICE operation that focuses on removing illegally present convicted sex offenders from the United States.

Carr Indicts Paulding County DA for Bribery, Violation of Oath, and False Swearing

ATLANTA, GA – Attorney General Chris Carr today announced that the office’s Prosecution Division has indicted* Paulding County District Attorney Donald Richard “Dick” Donovan on four felony charges: Bribery, O.C.G.A. § 16-10-2(a)(1); False Swearing, O.C.G.A. § 16-10-71(a) (two counts); and Violation of Oath by Public Officer, O.C.G.A. § 16-10-1. A Paulding County Grand Jury returned the indictment on February 17, 2021.