Consumer Protection

Georgia's Consumer Protection Division enforces laws that protect you from unfair and deceptive acts and practices in consumer transactions. 

Contact Consumer Protection Division

If you have a consumer complaint, please contact our Consumer Protection Division. Phone representatives are available 8:30 a.m.-5 p.m. Monday-Thursday, and 8:30 a.m.-4 p.m. on Friday. You will be asked to submit your complaint in writing if the issue appears to be one in which we would consider taking action. 

Mail to:

Consumer Protection Division
2 Martin Luther King Jr. Dr.; Suite 356
Atlanta, GA 30334
United States

Other Questions

For all other questions for the Department of Law, contact the main office: (404) 656-3300

Latest Press Releases

Carr Announces Prosecutor to Lead Human Trafficking Unit

ATLANTA, GA - Attorney General Chris Carr today announced that Cobb County Assistant District Attorney (ADA) Hannah Palmquist has been hired to lead the Georgia Department of Law’s newly-created Human Trafficking Prosecution Unit – effective July 1, 2019. 

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Carr: U.S. Supreme Court Rules World War I Veterans Memorial Cross Can Stay

ATLANTA, GA - Today, the U.S. Supreme Court ruled that the presence of a World War I memorial cross on public land in Maryland does not violate the Establishment Clause, and that in fact, destroying the nearly century-old memorial “would not be neutral and would not further the ideals of respect and tolerance embodied in the First Amendment.” This ruling impacts monuments all across the nation – including a 12-foot cross dedicated to a messenger who fell while delivering a message between Union generals found along the trail of the Chickamauga Battlefield in Fort Oglethorpe, Georgia, and a stone cross honoring Georgia’s own World War I veterans that sits on a median between two streets in Augusta, Georgia.

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Marion Wilson Jr. Executed This Evening for Murder

The lawfully ordered execution of Marion Wilson, Jr. for the 1996 murder of Donovan Corey Parks was carried out this evening at 9:52 p.m. at the Georgia Diagnostic and Classification Center in Jackson, Georgia. The sentence was carried out after the United States Supreme Court denied Wilson’s request for a stay of execution.

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Carr Announces $4.1 Million in Debt Relief for Hundreds of Former Georgia ITT Tech Students

ATLANTA, GA - Attorney General Chris Carr today announced that Georgia has secured an agreement to obtain $4,171,314.43 in debt relief for 471 former ITT Tech students in Georgia as part of a multistate settlement. Together, attorneys general from 43 states and the District of Columbia participated in this multistate settlement. Nationally, the settlement will result in debt relief of more than $168 million for 18,664 former ITT students. The settlement is with Student CU Connect CUSO, LLC (“CUSO”), which offered loans to finance students’ tuition at ITT Tech, the failed for-profit college. ITT filed bankruptcy in 2016 amid investigations by state attorneys general and following action by the U.S. Department of Education to restrict ITT’s access to federal student aid. The CUSO loan program originated approximately $189 million in student loans to ITT students between 2009 and 2011.

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Human Trafficking Section Chief

The Georgia Department of Law is seeking a Human Trafficking Section Chief to drive development and implementation of the Attorney General's new Human Trafficking Section.